Customer Success is finally hitting the mainstream. Its one of the fastest-growing professions in North America, and now its taking off in Europe too.
In Classical mythology, the titan Atlas was forced to bear the weight of the sky on his shoulders: the stars, the planets, the entire cosmology of the universe as the Greeks understood it. It was a thankless, painful, miserable job….
Its been two weeks since Pulse 2018, and Im still reflecting on this awesome event.
Its the end of the quarter, and your company has had a disappointing run. The rollout of your new SaaS product failed to meet sales targets – subscriptions arent what they should be, and many potential buyers didnt end-up buying…
A 20-something friend of mine (lets call him Arthur) recently wrote to me asking for a critique on his resume and advice on how to find a position he might enjoy. His resume contained a ton of interesting experience (he…
Every seller I know relies on their relationship skills. Its natural and essential to build rapport with prospects and buyers: we depend on sellers, and many are very, very good.
BY ALAN ARMSTRONG
By Alan Armstrong Raise your hand if your standard pitch deck starts a bit like this:
Your market is overwhelmed with information. What can you do about it?
I was walking with my friend Michael last week in the Oakland hills, and he came out with the most hilarious question: What would a normal person do?